Business Hours
- Monday
- 4:30 PM - 5 PM
- Tuesday
- 4:30 PM - 5 PM
- Wednesday
- 4:30 PM - 5 PM
- Thursday
- 4:30 PM - 5 PM
- Friday
- 8 AM - 7 PM
- Saturday
- 8 AM - 7 PM
- Sunday
- 8 AM - 5 PM
Cancellation Policy
Please Read My Policy 🫶🏾
I completely understand that things come up, but as a small business owner, last-minute changes and lateness affect my time and ability to serve other clients. To keep things fair, here’s my policy:
• Cancellations: If you need to cancel, you must provide at least 48 hours’ notice to receive your deposit back.
• Reschedules: You can reschedule with at least 24 hours notice, and your deposit will transfer to your new appointment as long as it is rescheduled within 5 days of the original appointment. If you cannot reschedule within that time frame, your deposit will be forfeited, and a new one will be required to book again.
• Same-Day Cancellations & No-Shows: If you cannot make it the day of your appointment, it will be canceled, and your deposit will be forfeited. To rebook, you will need to pay a new deposit.
Late Arrivals & Fees
• There is a 10-minute grace period. After that, a $15 late fee will be added to your total.
• If you are 20 minutes late, your appointment will be canceled, and your deposit will not be refunded.
Guest Policy
• No extra guests or children are allowed during your appointment to maintain a peaceful and professional environment.
Satisfaction Policy
• If you are dissatisfied with your lash extensions, please reach out within 72 hours to discuss a complimentary service to provide a resolution. However, you must be able to come in for the service within 2 days of reaching out—otherwise, the complimentary service will no longer be available.
By booking, you agree to these terms. Thank you for understanding and supporting my business—I can’t wait to give you that Divine Touch!